Shipping policy

All orders are processed and shipped within 3 - 7 business days of purchase. Delays may occur due to weather, holidays, or other similar foreseen/unforeseen circumstances. Tracking numbers will be issued via email after shipment occurs. Check both inbox and spam. Signature is required upon receipt. 

Please allow between 2 - 3 business days for your tracking information to update after you receive your shipping confirmation. During restocks, new releases, and special promotions, our processing times may be extended. 

BLACK FRIDAY: Allow 10 Business Days to process orders before shipment. Shipping is 2-3 business days. 

Houz of Cheveux is not responsible for any lost or stolen packages. Should this occur, please contact USPS: https://www.usps.com/help/claims.htm